Privacy policy

1. name and contact details of the responsible person

This privacy statement provides information about the processing of personal data on the corporate website of:

Responsible party:

ISOware GmbH
Schwanthalerstra├če 91
D-80336 Munich

E-mail: JavaScript aktivieren
Phone +49.89.1890848 0
Fax +49.89.1890848 11

2. scope and purpose of the processing of personal data

2.1 Calling up the website

When this website www.isoware.com is called up, data is automatically sent to the server of this website by the Internet browser used by the visitor and stored in a log file for a limited period of time. Until automatic deletion, the following data is stored without further input by the visitor:

  • IP address of the visitor’s terminal device,
  • Date and time of access by the visitor,
  • name and URL of the page accessed by the visitor,
  • website from which the visitor accessed the company website (so-called referrer URL),
  • Browser and operating system of the visitor’s terminal device as well as the name of the access provider used by the visitor.

The processing of this personal data is justified pursuant to Art. 6 para. 1 sentence 1 letter f) DSGVO. The company has a legitimate interest in processing data for the purpose of,

  • to establish the connection to the company’s website quickly,
  • to enable a user-friendly application of the website,
  • to identify and ensure the security and stability of the systems, and
  • facilitate and improve the administration of the website.

The processing is expressly not carried out for the purpose of gaining knowledge about the person of the visitor to the website.

3. transfer of data

Personal data is transferred to third parties if

  • the data subject has expressly consented to this in accordance with Art. 6 Para. 1 Sentence 1 Letter a) DSGVO, the disclosure is necessary in accordance with Art. 6 Para. 1 Sentence 1 Letter f) DSGVO for the assertion, exercise or defence of legal claims and there is no reason to assume that the data subject has an overriding interest worthy of protection in the non-disclosure of his/her data,
  • the transfer of data is required by law pursuant to Art. 6 para. 1 sent. 1 lit. c) DSGVO a legal obligation exists, and/or
  • this is necessary for the fulfilment of a contractual relationship with the data subject pursuant to Art. 6 para. 1 sentence 1 letter b) DSGVO.

In other cases, personal data will not be disclosed to third parties.

4. cookies

No cookies are used on this website.

5. your rights as a data subject

Insofar as your personal data is processed on the occasion of your visit to our website, you are entitled to the following rights as a "data subject" within the meaning of the GDPR:

5.1 Information

You can request information from us as to whether your personal data is being processed by us. There is no right to information if the provision of the requested information would violate the duty of confidentiality pursuant to Section 57 (1) StBerG or if the information must be kept secret for other reasons, in particular due to an overriding legitimate interest of a third party. Notwithstanding this, there may be an obligation to provide the information if, in particular taking into account imminent damage, your interests outweigh the interest in secrecy. The right to information is also excluded if the data is only stored because it may not be deleted due to legal or statutory retention periods or exclusively serves the purposes of data security or data protection control, provided that the provision of information would require a disproportionately high effort and the processing for other purposes is excluded by appropriate technical and organisational measures. Provided that the right to information is not excluded in your case and your personal data is processed by us, you can request information from us about the following:

  • Purposes of the processing,
  • Categories of personal data processed by you,
  • recipients or categories of recipients to whom your personal data are disclosed, in particular in the case of recipients in third countries,
  • if possible, the planned duration for which your personal data will be stored or, if this is not possible, the criteria for determining the storage period,
  • the existence of a right to rectify, erase or restrict the processing of personal data concerning you or a right to object to such processing,
  • the existence of a right of appeal to a data protection supervisory authority,
  • if the personal data have not been collected from you as the data subject, the available information on the origin of the data,
  • where applicable, the existence of automated decision-making, including profiling, and meaningful information about the logic involved and the scope and intended effects of automated decision-making,
  • if applicable, in the case of transfer to recipients in third countries, if there is no decision by the EU Commission on the adequacy of the level of protection pursuant to Article 45 (3) of the GDPR, information on which appropriate safeguards are provided for the protection of the personal data pursuant to Article 46 (2) of the GDPR.

5.2 Correction and completion

If you discover that we have inaccurate personal data relating to you, you may request that we correct this inaccurate data without delay. If your personal data is incomplete, you may request that it be completed.

5.3 Erasure

You have a right to erasure ("right to be forgotten") unless processing is necessary for the exercise of the right to freedom of expression, the right to information or for compliance with a legal obligation or for the performance of a task carried out in the public interest and one of the following reasons applies:

  • The personal data are no longer necessary for the purposes for which they were processed.
  • The justification for the processing was solely your consent, which you have withdrawn.
  • You have objected to the processing of your personal data which we have made public.
  • You have objected to the processing of personal data that we have not made public and there are no overriding legitimate grounds for the processing.
  • Your personal data has been processed unlawfully.
  • The erasure of the personal data is necessary for compliance with a legal obligation to which we are subject.

There is no entitlement to erasure if, in the case of lawful non-automated data processing, erasure is not possible or only possible with disproportionate effort due to the special nature of the storage and your interest in erasure is low. In this case, the restriction of processing shall take the place of deletion.

5.4 Restriction of processing

You may request us to restrict processing if one of the following reasons applies:

  • You dispute the accuracy of the personal data. In this case, the restriction may be requested for the period of time that enables us to verify the accuracy of the data.
  • The processing is unlawful and you request the restriction of the use of your personal data instead of erasure.
  • Your personal data is no longer required by us for the purposes of processing but you need it for the assertion, exercise or defence of legal claims.
  • You have lodged an objection pursuant to Art. 21 (1) DSGVO. The restriction of processing can be requested as long as it is not yet clear whether our legitimate reasons outweigh your reasons.

Restriction of processing means that the personal data will only be processed with your consent or for the assertion, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest. Before we lift the restriction, we have a duty to inform you.

5.5 Data portability

You have a right to data portability if the processing is based on your consent (Art. 6(1) sentence 1(a) or Art. 9(2)(a) DSGVO) or on a contract to which you are a party and the processing is carried out with the help of automated procedures. The right to data portability in this case includes the following rights, provided that this does not affect the rights and freedoms of other persons: You may request us to provide you with the personal data you have provided to us in a structured, commonly used and machine-readable format. You have the right to transfer this data to another controller without hindrance on our part. Where technically feasible, you may request that we transfer your personal data directly to another controller.

5.6 Objection

Insofar as the processing is based on Art. 6 (1) sentence 1 letter e) DSGVO (performance of a task in the public interest or in the exercise of official authority) or on Art. 6 (1) sentence 1 letter f) DSGVO (legitimate interest of the controller or a third party), you have the right to object to the processing of personal data relating to you at any time on grounds relating to your particular situation. This also applies to profiling based on Art. 6 (1) sentence 1 e) or f) DSGVO. After exercising the right to object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

You may object at any time to the processing of personal data concerning you for direct marketing purposes. This also applies to profiling related to such direct marketing. After exercising this right of objection, we will no longer use the personal data concerned for direct marketing purposes.

You have the option of informally communicating the objection by telephone, by e-mail, if applicable by fax or to our company’s postal address listed at the beginning of this data protection declaration.

5.7 Revocation of consent

You have the right to revoke your consent at any time with effect for the future. The revocation of consent can be communicated informally by telephone, by e-mail, if necessary by fax or to our postal address. The revocation does not affect the lawfulness of the data processing that was carried out on the basis of the consent until receipt of the revocation. After receipt of the revocation, the data processing, which was based exclusively on your consent, will be discontinued.

5.8 Complaint

If you consider that the processing of personal data concerning you is unlawful, you may lodge a complaint with a data protection supervisory authority competent for the place where you reside or work or for the place of the alleged infringement.

6. status and updating of this data protection declaration

This privacy statement is current as of 25 May 2018. We reserve the right to update the privacy statement in due course to improve data protection and/or to adapt it to changes in government practice or case law.